Focus Data Solutions

"Focus Data Solutions is the best! They are nice, prompt, and knowledgeable. There is always someone nice to answer the phone and they are always willing to help. It's like calling friends to help you out of a jam. I highly recommend them!"

- Office Administrator, Service Sector Non-Profit

"Focus Data Solutions' Managed Services is like having an entire IT team on staff without the cost of a full time staff. All of our staff appreciates the immediate and personal attention we receive from FDS when we have any issue."

- Vice President, International Trade Association

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Managed Services

Solutions First Managed Services

Efficient and effective technology networks require professional, consistent management. Look to Solutions First Managed Services to handle all your network needs. Solutions First is a simple, successful proactive IT management system developed by Focus Data Solutions' technology team. Our managed services programs are designed to emphasize standardization and best practices while fostering strong communication and collaboration with the client. Clients enjoy increased staff productivity, reduced downtime and the comfort of knowing their networks are managed on a 24/7 basis.

Solutions First offers a variety of managed services programs to fit your organization's technology requirements. These packages include remote service, onsite service, help desk support or a combination of services. All of our Solutions First programs provide the following:

• 24x7 monitoring, analysis and escalation
• Unlimited Remote Support
• Onsite Support
• Antivirus Software and Management
• Backup Monitoring
• Patch Management
• Early Warning and Preventative Alerts for Windows, Active Directory, Exchange, SQL Server
• Service Pack Installation
• Early Warning and Preventative Alerts for hardware, disks, and UPS systems
• Account User Management
• Desktop Remote Connection Portal
• Printer Support
• Spyware Removal
• Software and Inventory Reporting
• Firewall and Security systems management

Focus Review Network Assessment

Focus Review evaluates your network based upon best practices and industry standards. Our IT Specialists provide a complete report on the current status of your network and all computer equipment. Our work begins by meeting with key staff to determine how your business uses technology to achieve your mission. The assessment includes an examination of the firewall and network security, server hardware and server room, backup systems, remote access and antivirus, antispyware and anti-spam protections. At the conclusion of our work your organization will receive:

• Recommendations for building and maintaining an effective and secure network
• An inventory of all equipment
• A risk assessment
• A security review - network penetration testing
• A workstation analysis
• A network diagram
• A review of client communication vendor services

To achieve your technology goals, contact us by emailing sales@focusdatasolutions.com.